Touchpad problems

[Qz19]

I can't figure out how this issue started other than possible moisture getting inside of the touchpad, since then about a few days have passed the touchpad is not responsive, after numerous hard resets, factory resets, changing os channel to beta, resetting flags,  nothing is getting to fix my touchpad. after every shutdown my mouse will appear in the middle of the screen until any key is pressed than its gone, bluetooth mouse apps and external mouses fix the problem but it is a less desired setup. I've messed with all touchpad and mouse settings and even accessibility settings, I tried search + Shift + P  but it all fails , im at the point of throwing it away its so frustrating if there is any other method other than getting a new one I would appreciate it  

[Treeko]

Hi @Qz19 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please share the details listed below:

- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).

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Take care and have a good day.

Treeko

HP Support