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‎03-23-2020 01:33 AM

HP Recommended
Product: Example:15-BS115DX
Operating System: Microsoft Windows 10 (64-bit)

Touchpad two-finger scroll and pinch-zoom stopped working, probably after the recent Windows 10 update (ver. 1909). Tried uninstalling, updating, rolling back, using Microsoft's driver. None of these resolved the problem. Providing below some details about the mouse/touchpad. Please help. Thanks.

T2.jpgT1.jpg

2 REPLIES 2

‎03-23-2020 04:35 PM

HP Recommended

Do you have a cursor?  I've done all the same things with the driver but no luck.  Still no cursor.

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‎03-24-2020 12:57 AM

HP Recommended

Cursor works for me - no problem there. I hope your issue is resolved soon.

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