Touchpad sometimes become jumpy

[Atirut]

This happens at random and it causes the cursor movement to become lagged and jumpy on the vertical axis. The problem persists for a while before randomly going away. The laptop is pretty much brand new.

[Nal_NR · Accepted solution]

Hi @Atirut,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Have you made any changes to the software or to the OS?

Was there any kind of errors or physical damage that happened?

Have you updated and drivers recently?

Meanwhile, update the Bios and select the current OS before updating Click here. 

Also, perform the steps from this document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!