Touchpad stuck in sometimes

[Kasun-Gamage]

Sometimes my touchpad is randomly gettibg stuck and i need to press windows key couple of times , then the touchpad is working fine.

[Riddle_Decipher]

@Kasun-Gamage Attempt using an alternate/external mouse.

(If that works when the touchpad is disabled on device manager, it would mean that it's a touchpad failure,

However, if the external mouse doesn't work either, it could be a software/driver issue).

Uninstall and reinstall the drivers for your mouse:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

• 1.   Click on Start and type ‘Device Manager’.
• 2.   Click Device Manager.
• 3.   Click + sign next to Mouse.
• 4.   Right-click on mouse entry and choose "uninstall".
• 5.   Restart your computer.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

[Kasun-Gamage]

Thanks for the reply. external mouse is always work as expected. After reinstalling the synaptic driver. now touch pad working fine except scrolling and other things not work as expected (touchpad). Also when i open clicked pad setting under the synaptics pointing device settings there is a blink going on. refer this https://www.youtube.com/watch?v=uBRIyBtWJms&ab_channel=veno8mm 

[Kumar0307]

@Kasun-Gamage

Let us run a test on the Touchpad

1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
3. Perform Component Test > Mouse/Touchpad Tests . Share the result on your next post.

For more info on resolving this issue, refer to - Using the TouchPad or ClickPad

Let me know how this goes.