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‎01-22-2022 07:07 PM

HP Recommended
Product: HP Spectre Folio - 13-ak0013dx
Operating System: Microsoft Windows 11

I did a fresh install of Windows 11. Touchscreen and pen no longer work. Device manager lists "HID-compliant touch screen", is showing up normally and states device is working properly. Windows 11 is up to date. Tried turning off automatic power off management, didn't work either.

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6 people had the same question
2 REPLIES 2

‎01-23-2022 07:20 PM

HP Recommended

Mine is having the same issue. Did you find any fixes for this?

 

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‎01-29-2022 09:43 AM

HP Recommended

Not yet. I have submitted the issue to Microsoft. I am going to wait after the February Windows 11 update, see if that fixes anything. Luckily this isn't my daily laptop and I don't want to start any drastic troubleshooting until other options run out. I am having a hard time finding a new Windows 11 touchscreen laptop with similar hardware specs to attempt other drivers.

2 people found this reply helpful
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