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‎02-11-2021 02:48 PM

HP Recommended
Product: Spectre x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

My laptop is Spectre x360 convertible using Microsoft Windows 10 (64bit).

Its touch screen does not work. I do not know since when but it has been over a month.

1 REPLY 1

‎02-14-2021 12:37 PM

HP Recommended

@dvk5275

 

I reviewed your post and I understand that the touchscreen is not working on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c03488148

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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