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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Touchscreen issues

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01-19-2019 10:17 PM
My laptops touchscreen doesn't work after a fresh install of windows 10. I know why, but there are no drivers for the touchscreen.
01-21-2019 03:28 PM
@ShazerHD
Thank you for posting on the HP Support Community.
As I understand, the touchscreen does not work after installing Windows 10,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- How did you reinstall Windows (Retail Copy of Windows or HP Recovery Media)?
If you have installed a retail copy of Windows, I would recommend you reinstall Windows using HP Recovery Media. To order Recovery Media, you could refer to this link: https://support.hp.com/in-en/document/bph07143
If you’ve installed Windows using HP Recovery Media, you could try troubleshooting steps from this link: https://support.hp.com/in-en/document/c03488148 (Screen does not respond to touch, or responds intermittently)
Keep me posted for further assistance,
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