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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Pavillion 11-n034TU
Microsoft Windows 10 (64-bit)

My laptops touchscreen doesn't work after a fresh install of windows 10. I know why, but there are no drivers for the touchscreen.

1 REPLY 1
HP Recommended

@ShazerHD
Thank you for posting on the HP Support Community.

 

As I understand, the touchscreen does not work after installing Windows 10,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • How did you reinstall Windows (Retail Copy of Windows or HP Recovery Media)?

If you have installed a retail copy of Windows, I would recommend you reinstall Windows using HP Recovery Media. To order Recovery Media, you could refer to this link: https://support.hp.com/in-en/document/bph07143

If you’ve installed Windows using HP Recovery Media, you could try troubleshooting steps from this link: https://support.hp.com/in-en/document/c03488148  (Screen does not respond to touch, or responds intermittently)

 

Keep me posted for further assistance,

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Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

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