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‎03-23-2024 02:04 AM - edited ‎03-23-2024 02:10 AM

HP Recommended
Product: System Model HP Pavilion x360 Convertible 14

My touchscreen is not working after upgrading from windows 10 to 11. It was working when I was using windows 10. Tried all the basic troubleshooting steps like updating , enabling , disabling driver even uninstalled and tried also and have check PC hardware test to check if the touchscreen is working. Issue still persisted. Do you have any idea on how to enable this and make my touch work again?

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‎03-23-2024 05:06 PM - edited ‎03-23-2024 05:07 PM

HP Recommended

Here's a video from HP Support about troubleshooting an unresponsive Touch Screen in Win11:


https://www.youtube.com/watch?v=WqdxBbfAdQY



I am a volunteer and I do not work for, nor represent, HP
How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP | HP Support
How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP | HP Support
youtube.com/watch?v=-9ubfihIt1I
Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. Chapters: 00:00 Introduction 00:30 Turn the TouchPad off, then on again 00:48 Perform
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