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‎09-07-2024 07:10 AM

HP Recommended

Hi,

I see the touchscreen driver in device manager, have uninstalled and restarted the touchscreen, have gone to properties and disabled and enabled and restarted,

In system/about, I see I have pen and touch support with 10 touch points.

 

thank you and any next steps, as I think I did everything,

-Greg

 

Category:
1 REPLY 1

‎09-10-2024 05:44 AM

HP Recommended

Hi @Gsblessing,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the touchscreen.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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