Louuuuuu Student
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Touchscreen stopped working.

Hp Chromebook 11-v025wm

So, Right until around yesterday my touchscreen worked perfectly fine.
I had never downloaded, nor done any work outside of chrome on this laptop, So i doubt it's a virus.
I go to use it today and it's not responding whatsoever. I tried using the  ''hold the reset & off button for 5 seconds'' but it didn't work.
I tried to go to chrome://flags but nothing helped.
There seems to be no specific settings to help it, This laptop runs Linux beta.
Have i done something wrong? Is this a common thing with updates?
this laptop is less than a year and a half old, bought for 249 dollars.
- It's also known as a Intel Celeron N3060
Any help would be great, thanks. 

HP Support Agent
HP Support Agent
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Touchscreen stopped working.

Hi @Louuuuuu


Welcome to the HP Support Community. 


Please try these steps to Recover your Chromebook


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

I am an HP Employee

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