TrackPad

[LucaLovato]

Good evening; I have an HP laptop under warranty, purchased in October.

Today, unfortunately, I noticed that the left part of the trackpad is lowered, the button still works but the difference in level with the right side is noticeable.

Do I need to place my PC in service?

Does the warranty cover the damage?

[The_Fossette]

@LucaLovato,

Welcome to the HP Support Community!

I reviewed your post and I understand that the touchpad is lowered on the left side.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!