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‎07-23-2025 08:46 AM - edited ‎07-23-2025 08:51 AM

HP Recommended

Main Symptom(s)

The issue is the click response. I'm constantly having to repeat clicks, or pressure click on the trackpad for ANY kind of response. This can make simple tasks like highlighting texts, drag and drops or scrolling bothersome.

 

I can move the cursor anywhere on screen just fine. It responds very well.

 

What I have done to do to try and resolve the issue.

I have downloaded and installed HP Support Assistant, carried out some diagnostics, No issue found. I have installed and updated some drivers. None at all to do with trackpad. Of course, the issue still persists. I was not unable to carry out site connection diagnostics. Error on the dialogue box were as follows.

 

Screenshot 2025-07-23 042453.png

 

 

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