Trackpad coating peeling off

[RAJINIKANTH0311]

I am writing to bring to your attention a concerning issue with my HP Pavilion laptop, model 14-inch i7 11th gen, which I have owned for the past two years. Regrettably, the trackpad has developed significant problems that are negatively impacting its functionality.

Over the past months, I have noticed that the trackpad's coating has been peeling off, resulting in difficulty while navigating and using the laptop. This degradation is highly disappointing as I have always been a loyal customer of HP and expected my laptop to withstand regular usage for a more extended period.

I request that HP take this matter seriously and provide a suitable solution promptly. Considering the laptop's premium specifications, I believe it should have demonstrated greater durability.

I look forward to a timely response and resolution to address this concerning trackpad issue.

[A_Gayathri]

Hi @RAJINIKANTH0311,

Welcome to the HP Support Community

I understand you are facing an issue with your Trackpad coating peeling off. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

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