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‎08-25-2024 01:03 PM

HP Recommended

My trackpad is not working. It shows the driver 12C HID failed. I tried to fix it many times by updating, installing, and installing but it still does not work. In Bangladesh, how can I get a solution please let me know.

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1 REPLY 1

‎08-28-2024 05:56 AM

HP Recommended

Hi @Mainul_Islam941,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with t.e Trackpad 

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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