Trouble setting up dual external monitors to laptop

[JamieRay]

I am having issues connecting 2 external monitors to my Windows 11 laptop (HP 15-dy1051wm). I am able to connect one monitor using the HDMI port but there is not a second HDMI port on my laptop. I purchased a 7 in 1 USB C hub from Dockteck so I could plug the HDMI cable from my second monitor into it and then plug the USB C into my laptop but each time I get a code 43 error/port reset failed. According to the specifications, my graphics card can support up to 3 displays. Note: I've already checked for Windows updates and used the HP support assistant

Any help or suggestions would be greatly appreciated! 

[banhien]

@JamieRay 

The specs of your machine is

            https://support.hp.com/au-en/document/c06463306

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use

     Monitor 1: HDMI direct cable,

     Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                    USB to HDMI Adapter

For more connectivity, please use

                         True Universal Docking Stations

Regards.