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‎04-07-2020 07:55 PM

HP Recommended
Product: Hp envy m6 notebook
Operating System: Microsoft Windows 8.1 (64-bit)

I have barely used my notebook in the last 5 years so I do not know when my webcam stopped working. 

I've went to device manager, imaging devices, only thing listed is my printer. I right click on imaging devices and scan for hardware changes and nothing is found. 

I updated the cyberlink youcam software but when I open it it states no webcam detected. 

I tried doing a restore to the farthest date back I could go that didn't work either. 

2 REPLIES 2

‎04-07-2020 10:43 PM

HP Recommended

@Meme131 

 

Please try

 

   https://h30434.www3.hp.com/t5/Working-from-home-Expert-tips/My-WebCam-does-not-seem-to-work-What-can...

 

Regards.

BH
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‎04-08-2020 01:28 AM

HP Recommended

In Device Manager on my computer the HP Truevision webcam is listed under "Camera" and not the imaging devices.  Might be in your case, might not.

 

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