Showing results for 
Search instead for 
Did you mean: 
Level 1
8 5 0 0
Message 1 of 1
Flag Post
HP Recommended

Trying to get 2 4K monitors to work using the G5 dock

Spectre X360
Microsoft Windows 10 (64-bit)

I just got the G5 dock and I am trying to connect two Dell P2715Q 4K monitors and get both to run in 4K. I can get one at 4K but the other won't go any higher than 1920 x 1080.I have tried connecting both via Mini DP to DP on the dock and only one works. I have tried one from mini DP to DP and the other from HDMI to HDMI on the dock and the same thing happens. On top of that one of the USB-C ports on the laptop itself will no longer detect the external monitor so I think that port might be broken as well.

Any help would be appreciated.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation