Two External Monitors Recognized as a Single Monitor

[kempmd]

Hello,

I have an HP Pavilion 15-eg2xxx Laptop, and I would like to setup two external monitors so that I will have three displays:  1) the Laptop Display, 2) External Monitor #1 via HDMI, and 3) External Monitor #2 via VGA.

I'm using a docking station and have connected them as indicated above.

The external monitors are recognized and have power and display, but only as a single monitor so the display is duplicated.  Under System>Display, I've selected the "Extend these displays" option, but when I select the "Identify" button, only two displays seem to be recognized (1. The Laptop and 2. Both External Monitors).

How can I configure this so that the external monitors are recognized as separate displays?

Thank you.

[banhien · Accepted solution]

@kempmd 

What is your HP Pavilion 15-eg2xxx  ? It should have same ports as the following machine

             HP Pavilion 15-cs2073cl

It ONLY has 2 USB 3.1 Gen 1 (Data transfer only) ports which do NOT support Alt mode nor Power Delivery. You can NOT use them to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use

• Monitor 1: HDMI direct cable,
• Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

For more connectivity, please use

                         True Universal Docking Stations

Regards

[kempmd]

@Banhein your solution worked perfectly; thank you!  Seems strange that a USB to HDMI adapter is required for Monitor 2, but I appreciate your help.