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HP Recommended

Hi Tomas, I am having a similar issue with my Pavilion laption.  Can you check your "Device Manager" under "Universal Serial Bus Controllers" and see if you have anything with the name UCSI?

HP Recommended

Will one of these: https://www.avxperten.dk/usb-til-hdmi/ do the same? I have a gift card to the shop, and i want to spent it on solving the same prolem

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Just checked - there is nothing with UCSI there.

HP Recommended

If you have the same laptop as me - hp envy 13 - then I do not think those adapters will work. I went through a bunch before I ended up buying the original one from HP via Amazon germany. Go to amazon.de and look up 1bg94aa or try the following link.

 

https://www.amazon.de/HP-USB-C-Multiport-Hub-HDMI-USB-C-schwarz/dp/B06Y3Q9W68/ref=sr_1_1?__mk_de_DE=...

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I see. Thanks for the help

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.