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‎03-16-2022 10:15 AM

HP Recommended
Product: HP EliteBook 850 G8 Notebook PC (1G1Y0AV)
Operating System: Microsoft Windows 11

Hi,

 

I'm trying to use the display capability of my laptop USB-C port to display on a USB-C monitor (FYI the power capability is functioning).

 

My laptop HP Elitebook 850G8 with USB4 type C Thunderbolt (Display Port 1.4) is supposed to be compatible for Display Port Alternate mode. When connecting to the PHILIPS 273B9/00 monitor (USB-C Display Port 1.2) I could not display anything.

I had the following message "Display connection may be limited" which does not help to solve my issue. 

I have updated driver(s) through Windows update and HP Support Assistant.

 

Any idea what is going wrong and could help to sort my issue?

 

Thanks,

ManuNeu

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