USB-C Displayport not working.

[Ben-Gee]

Hello everyone!

I have this HP Pavilion - 15-cs0061cl that states in the specifications that it has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.2, HP Sleep and Charge).

I have tried the following to use the DisplayPort™ 1.2:

1. USB-C to HDMI direct cable = didn't work.

2. USB-C to HDMI adapter (and used a separate HDMI cable) = didn't work.

3. USB-C to Displayport direct cable = didn't work.

4. USB-C to Displayport adapter and a DP cable = It will arrive on Sunday and I already lost hope.

Am I missing something in the process? Should I do something different than plug-and-play? (actually is plug-and-try-to-play)

Thanks for your help guys.

[Echo_Lake]

@Ben-Gee
Thank you for posting on the HP Support Community.

USB Type-C is a smaller, reversible USB connector that can transmit data, video, audio, and data (USB 3.1) as well as provide charging power to many devices (USB power delivery or PD).

USB Type-C ports support adapters that can output different types of video such as HDMI, VGA, and DisplayPort, all from one USB Type-C port on your computer or device.

After reading your post, I did go through the Product specifications of your product and found that you have 2 USB 2.0; 1 USB 3.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo installed on the PC.

Click here:https://support.hp.com/in-en/document/c04723006 to know more about Using USB Type-C to Transfer Power and Data.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Ben-Gee]

After trying several times, I connected a Digitalport adapter with a Digitalport cable.  The computer made a sound and display the following message:

"Display connection might be limited"

And I don't know what to do.