USB-C HP Laptop

[Monitors2]

Trying to connect two monitors to the laptop, HDMI to HDMI connection works for one and bought a USB-C HDMI cable to go into the other monitor (don't have a docking station) Monitors work as they individually connect to HDMI directly.  The screens are Samsung Essential curved monitor.  Please help, this should work, have tried everything

[Rainbow23 · Accepted solution]

Hi @Monitors2,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with connecting 2 monitor to your HP 14 Inch Laptop PC 14-D4000 (4A958AV).

Please note that only HDMI port supports external monitor. The SuperSpeed USB Type-C® 5Gbps signaling rate does not support external monitor as it not a thunderbolt port.

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Monitors2]

Thankyou, went back into the place of purchase - even they had no idea and very helpfully exchanged for a notebook with the correct thunderbolt connection and correct docking hub - all good now. 

[Rainbow23]

Hi @Monitors2,

That's great! Happy to hear that.

If you need further assistance, feel free to reach out to us and we will be more than happy to help you.

Take care and have a great day ahead!