USB-C Problems with Omen

[Seprim]

Hello Community

Since the last Nvidia driver update, I can't use my USB-C Dockingstation anymore with my Omen 15.

The USB Devices are recognized, but the displays don't work.

If I plug in the docking station the displays "try" to activate but then says No Connection.

Also, Windows doesn't recognize the displays.

Do anybody else have these problems?

Thanks in advance

Seprim

[KrazyToad]

@Seprim

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Seprim · Accepted solution]

Hello

I’ve done a lot of these steps before your post and I’ve found the solution.

It was the NVIDIA Driver on my Notebook.

After I downgraded it the Driver the USB C works now.

Perhaps there is a issue with the NVIDIA USB C support.

I hope with the next version of the driver, the problem will be solved.

Thanks for the help.

Seprim

[KrazyToad]

I'm glad you got this issue sorted out

Drop us a message anytime you need help

Thank you