USB C port - Monitor or Docking station for dual monitor not working

[jeffr3]

I am not getting a video signal through the USB C port for either one monitor or two through a C port docking station? Does my Pavillion  15-cx2xxx support video through this port; or how do I connect two monitors for an extended decks top?

[praveenbv]

 @jeffr3,Welcome to the HP Support Community!

Nearly all HP Pavilion notebooks don't have a docking port therefore you can't get a docking station for your machine or for HP Pavilions. The specs of your machine is

    https://support.hp.com/au-en/document/c06474274

which shows it has

• 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate);
• 2 USB 3.1 Gen 1 Type-A (Data Transfer Only);
• 1 AC smart pin;
• 1 HDMI 1.4b;
• 1 headphone/microphone combo;
• 1 RJ-45

As you can see, its USB-C port does NOT support video out. At this stage, a docking station using USB-A ports still is a good choice. If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on market today including some HP products:

    https://www.displaylink.com/products/universal-docking-stations

or try following HP docks

   https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

Keep me posted. Happy to help!

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