Hello!
My name is Luke, and I'm having trouble with the USB-C to HDMI adaptor which came with my HP Envy. Whenever I try and connect my laptop to a monitor, a message saying "USB Device not recognised" pops up repeatedly until I remove the connection.
This is only happening since recently (2-3 weeks), as I used to connect to my family home's living room TV often and there was no problem with it at all! I tested the monitor and HDMI cable on my brother's laptop and it worked perfectly fine, so it has something to do with my laptop. I uninstalled and reinstalled the driver for it and still no budge. However, I also use the USB-C port to connect to my Roland A-88 Midi keyboard and that works totally fine still, so I'm almost certain it has something to do with the UCB-C to HDMI adaptor itself?
Any help would be greatly appreciated!
Thanks very much, Luke