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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- USB C to HDMI/VGA

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06-29-2019 07:12 AM
I purchased a Chinese made adapter to connect my laptop to a projector via HDMI or VGA
The product link is FSU
It worked and I got an output from the Thunderbolt to the projector via HDMI. From the beginning though it was a hit and miss situation. After plugging in the adapter, I'd get one beep and then immediately another beep which sounded like some disconnection. Sometimes it'd work flawlessly. I even connected it to my TV via HDMI and watched an entire movie without fault. The USB 3.0 port on the adapter works flawlessly.
I couldn't find any drivers for the same and I don't know what else to do. I've done the usual Windows + P and tried all the modes but to no avail.
The weird thing is that it worked at the outset and wasn't dead from day 1. The laptop charges normally from both the ports so I guess they aren't dead.
I understand that USB C to HDMI is a huge mess but still I'd like to know about any ideas on how to get this working.
Thanks!
Solved! Go to Solution.
Accepted Solutions
07-05-2019 07:40 AM - edited 07-05-2019 07:47 AM
UPDATE
Ordered a new adapter from Aliexpress. I can confirm that it is working wonderfully without any fuss.
Go here
Has USB-C to HDMI and VGA. Another model with RJ45 in lieu of VGA also available. Fantastic build quality.
07-01-2019 02:42 PM - edited 07-01-2019 02:42 PM
@Stormbreaker
Thank you for posting on HP Support Community.
HP does not recommend third-party hardware, Accessories or Software as it's not tested on HP product.
You can purchase genuine HP product from shopping.hp.com
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
07-05-2019 07:40 AM - edited 07-05-2019 07:47 AM
UPDATE
Ordered a new adapter from Aliexpress. I can confirm that it is working wonderfully without any fuss.
Go here
Has USB-C to HDMI and VGA. Another model with RJ45 in lieu of VGA also available. Fantastic build quality.
07-06-2019 01:37 AM
@Stormbreaker
I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.
Have a nice day ahead.
ECHO_LAKE
I am an HP Employee