USB C to HDMI problem

[TomSebBak]

Hi, my HP Specter x360 13-aw2000 (8UY96AV) suddenly stopped working with external monitors. I can't connect with any monitor. I have 2 USB C ports to which I connected HDMI cables and everything was ok. Suddenly yesterday it did not work. I have already changed cables, monitors, reinstalled USB and video card drivers.

[Rainbow23]

Hi @TomSebBak,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP Specter x360 13-aw2000 (8UY96AV) wherein the external monitors are not working.

I suggest that you run an extensive system test by following the steps listed below:
1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. 
3. When the menu appears, press the F2 key.
4. From the main menu, click System Test and then click on Extensive Test.
5. Click Run once.
You may also refer to this weblink https://support.hp.com/lt-en/document/ish_2854458-2733239-16 

Let me know if this helps.
Take care and have a nice day.

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