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‎04-27-2020 08:22 AM

HP Recommended
Product: 14-CF1xxx

I recently bought a USB-C to multi-port hub  to connect to a BenQ monitor.

 

I can't get the HDMI port (on the hub) to work. I can't connect to the monitor.

 

The USB port (on the hub) is working - I managed to connect my mouse.  But I can't get the HDMI port to work.

 

Please can someone help?  Please feel free to assume that I know nothing.

 

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1 person had the same question
1 REPLY 1

‎05-01-2020 07:02 PM

HP Recommended

@Omelette
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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