USB Type C Monitor Hookup

[ESARMike]

I want to hook up a 2nd monitor to my new laptop. Works using the HDMI port. Doesn't work with the USB Type-C port. I know the cable and monitor work as I have no issues with my work laptop. Should I be able to do this, or is my Type-C port data only?

Appreciate the help.

[KrazyToad · Accepted solution]

@ESARMike

Welcome to HP Community

I have gone through your Post and would like to help

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06510442 this Notebook's USB Typ-eC is not Thunderbolt so you wont be able to use that port for display

You will need to use a HDMI Splitter to connect 2 external monitors

Thank you

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[ESARMike]

KrazyToad,

That's pretty much what I figured. Appreciate the help.

ESARMike

[KrazyToad]

@ESARMike

Drop us a message anytime you need help

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Craig36]

My laptop is a Pavilion 15-cs3 model.  I am trying to set up dual monitors and am having a similar issue.  The documentation says that it is a USB-C port but does not indicate whether it can support a monitor or not.  I have spoken with tech support but am not convinced they understood what I was asking.  They recommended a USB-C to HDMI adapter but that doesn't seem to be working.  I tried using a docking station but that didn't work either.  If I try an HDMI splitter will the laptop support that?