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HP Recommended
HP15S-dr2019TU
Microsoft Windows 10 (64-bit)

Hello,

 

I have recently purchased an HP15S-dr2019TU laptop and was trying to connect HP Dock G5 via USB Type C.

External port specs on HP support states; 1 SuperSpeed USB Type-C® 5Gbps signaling rate, so due to the non-availability of Thunderbolt, I am assuming charging will not work. 

 

However, Video is also not working via type C. Audio is working absolutely fine with the dock but the video is not going through. I tried both swapping cables on both HDMI & DisplayPort on the docking station but nothing happened.

 

Is it possible that the Type C port only pushes data along with audio only (without video)?

 

Can anyone help in explaining the capabilities of this port?

 

Many Thanks!

1 REPLY 1
HP Recommended

@AakashK7 

 

Welcome to the HP Community Forum.

 

Open

 Maintenance and Service Guide

See Illustrations and explanations on Pages 5-6

 

Neither of the ports you mention carry video nor can they be used for charging.

Data transfer only.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

OR

HP 15s-dr2000 Laptop PC series 

Dragon-Fur

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