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- USB Type-C to Display Port Output not working on a HP Pavi...

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09-25-2019 03:03 AM
Greetings,
I have a Pavilion - 15-cs0904ng and I am trying to extend my display on two external monitors,
I use the HDMI output for the first external monitor and it works fine. Now for the second one monitor
I am trying to connect it with the USB Type -C output to a display port but no signal coming out. I would
like to ask why this is happening ( i have done all the updates on drivers/chipset and bios), and the reason
that I am asking is because of the Product Specifications it appears to support Display port 1.2 video signal via
USB Type - C output.
Thank you in advance,
Spyros
09-27-2019 06:28 PM
According to your User guide: Click here to view
You have 2 USB ports on the Right side: USB Type-C port & USB 3.0 charging (powered) ports (2)
And 1 USB port on the Left side: USB 3.0 charging (powered) port
I'm afraid none of these USB ports have the thunderbolt feature to connect the Display.
Keep me posted!
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Have a great day!
Cheers:)
Raj1788
I am an HP Employee
09-28-2019 06:59 AM
Dear Raj1788 ,
Your manual is correct but i understand that there is a mistake to the product specifications by HP.
I would like to ask if i can connect one USB 3.1 to a HDMI output with an adapter in order to get a video singal in the 2nd external monitor.
Thank you in advance ,
Spyros
09-28-2019 05:48 PM
Could you please help me with the image of the USB 3.1 port on your notebook?
Yes, you can connect USB 3.1 to an HDMI output with an adapter to get a video signal in the external monitor.
Keep me posted.
Have a great day!
Cheers 🙂
Raj1788
I am an HP Employee