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‎04-17-2016 11:04 PM - edited ‎04-17-2016 11:15 PM

HP Recommended
Product: HP Notebook 15
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Notebook 15 running on Windows 10. The Processor is Intel Celeron N2840. I recently Refreshed my Laptop To get rid of some useless softwares. After this refresh, Im not able to Adjust the screen Brightness through Display settings (the Option to adjust the Brightness is unavailable) or Keyboard (F2,F3) and the button in the Action Center to adjust brightness is also not available which I used to have Before. Also I updated my Intel Graphics Driver as directed in many Websites and also the Monitor Driver. But all these methods are not fixing my trouble. Further more, The "fn" key in keyboard is also not functioning, so im kinda' screwed with all these trouble.  It would be very helpful if anyone can mention any fix, Thanks In Advance !. P.S. [Sorry For the bad english, If any ], Thank you !

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2016 02:34 AM

HP Recommended

Hi,

 

Can you post back with the full Model No. and Product No. of your 15 series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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1 REPLY 1

‎04-18-2016 02:34 AM

HP Recommended

Hi,

 

Can you post back with the full Model No. and Product No. of your 15 series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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