Unable to connect Chromebook to external monitor

[Mayolo234]

Monitor is failing to connect to chromebook. Chromebook does not recognize the monitor and is not listed in the chromebook display settings. It is connected via HDMI cable and a usb converter.

[praveenbv]

HI@Mayolo234, Welcome to the HP Support Community!

Don't worry I'll try to help you out.

Have you tried checking with a different HDMI cable?

Try checking with a different monitor or different cable and check if it helps.

As you are able to use the monitor with Xbox. It certainly sounds like an issue with the Chromebook. Please contact Acer support for more assistance.

However, you can try a few steps recommended below for Chromebook and check if it helps.

1. At the bottom right, select the time.
2. Select Settings.
3. In the "Device" section, select Displays.
4. Select Mirror Internal Display. Your screen will show on all connected monitors.

Tip: To view your Chromebook screen only on your monitor, press, and hold a Decrease in brightness.

Adjust your screens

1. At the bottom right, select the time.
2. Select Settings .
3. In the "Device" section, select Displays.
4. To adjust your Chromebook screen, select Internal Display. To adjust your monitor screen, select the name of the monitor.
   • Make items on your screen smaller or larger: In the "Display size" section, choose an option.
   • Rotate the screen: In the "Orientation" section, choose an option.
5. [Optional] Under your monitor tab, you can also:
   • Change screen sharpness: In the "Resolution" section, choose an option.

Tip: To quickly move windows or apps from one screen to another, on your keyboard, press Search  + Alt + m.

Refer to this article from Google to further troubleshoot display issues with Chromebook. Click Here

Refer to this article to know more information about Connecting a Monitor, Projector, or TV.

Let me know if this works!

Hope this helps! Keep me posted. 

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Have a great day!