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- Unable to connect external monitor via USB Type-C

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03-21-2023 07:58 PM
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J6AV)
Hello,
I am trying to connect a second external monitor to my laptop.
I have the first monitor set up via the HMDI port. The second I am trying to connect via the USB Type-C to HDMI converter that works perfectly in my work HP laptop.
Appreciate any help or advice,
Natisly
2 REPLIES 2
03-21-2023 08:43 PM
Not all USB-C ports are the same. What is your Laptop PC 17-c0000 (2W0J6AV) ? Please use the following way to find out:
How to Find Your HP Laptop Model Number
Regards.
BH
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