-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Unable to on backlight

Create an account on the HP Community to personalize your profile and ask a question
05-31-2020 09:06 AM
This particular model does not include the backlit keyboard.
| Keyboard | Full-size island-style keyboard |
The feature is available on the model series.
Something important to know about the backlit option:
At this writing, consumer grade computers (including the Pavilion series of notebooks) do NOT include access to the BIOS > Advanced section where the backlit keyboard timeout can be fully controlled.
What?
Back light on the keyboard will switch off after (at most) 15 seconds of non-use. AND, there is nothing to be done about that limitation. To re-engage the back light, it is necessary to click on any key. Yes, extra hassle. No, not end-of-world.
Still want it?
Part numbers / country codes / replacement - Page 86
HP 15 Laptop PC (Intel) HP 15g Laptop PC HP 15q Laptop PC - Maintenance and Service Guide
Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to say Thank You!
Answered? Select the relevant post "Accept as Solution" to help others find it.