Unable to read graphics card

[FranceJr]

Hi I have an HP pavillion power 15 with a 1050 Gtx but recently after a windows update, my system just cant detect my gpu I tried with gpu-z and everything possible like watching youtube videos for possible solutions but its still completely undetected what do you think is the cause

[The_Fossette]

@FranceJr,

Welcome to the HP Support Community!

I reviewed your post and I understand that the graphics card is not detected on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

• Is the graphics card is detected in the device manager?
• Have you checked in BIOS whether the graphics card is detected?
• What is the Windows version installed on your computer?

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[FranceJr]

Thanks for the tip, but unfortunately the graphics card is not detected in the device manager and I have updated my bios but still nothing, I also tried downloading the drivers but they didnt work, I currently have windows 1903, the latest I think that windows update totally messed up everything

[The_Fossette]

@FranceJr,

I recommend you perform a system restore back to the date when everything was working fine on the computer following the steps in the below article.

https://support.hp.com/in-en/document/c03327545

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!