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‎12-27-2022 02:44 PM - last edited on ‎12-27-2022 02:45 PM by Retired

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b0000 (2W6B5AV)
Operating System: Microsoft Windows 11

Hi all,

I am currently unable to switch to the NVIDIA RTX 3070 Laptop GPU, neither manually or by auto-select options. Whenever I try to switch to NVIDIA GPU, the screen freezes and most of the time it blacks out completely. Some times I hear beeps, and it automatically reverts back to the Intel GPU after 3-4 min which works normally.

I have tried the 526.98 and 527.56 NVIDIA driver versions but both yield the same.

First time it occurred while playing video games (CSGO) and I unable to use the NVIDIA GPU since then.

I suspect it to be an overheating problem and did some UEFI hardware tests:

Model: OMEN by HP Laptop 16-b0xxx

Serial Number: [personal info removed]

Product ID: 4M1V4PA#ACJ

CSO Number: 

Agent ID: 

================================================

Start Time            Type                 Result     Failure ID

-------------------   ------------------   --------   ---------------------------

2022-12-28 02:36:25   Video [M]            Passed     NA

2022-12-28 02:35:40   System Board         Passed     NA

2022-12-28 02:28:37   Fan [T-C]            Passed     NA

2022-12-28 02:25:01   Fan [S]              Passed     NA

2022-12-28 02:15:48   System [F-1]         Passed     NA




<END>

 Any form of help is appreciated.

Thank you.

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