Unknown Devices

[Truman6]

HP 15 Note Book HP-f11dx (edited)

AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015I have an HP 15 Note Book HP-f11dx (edited)  Warranty: 1Y1YY0 

AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015

Device Manager: Unknown Devices: ACPI\ASD0001\2&DABA3FF&1 or CM_DEVCAP_SILENTINSTALL

[Paul_Tikkanen]

I have zipped up and attached the driver you need below.

Download and unzip the driver to its folder.

Do not do anything with the files in the folder.

Go to the device manager, click on the asd device needing the driver.

Click on the driver tab.  Click on Update Driver.

Select the 'Browse my computer for drivers' option, and browse to the driver folder you unzipped.

Make sure the Include Subfolders box is checked, and the driver should install.

[Truman6]

Try to install windows encountered an error while attempting to install it.

[Paul_Tikkanen]

I don't know what to tell you because I know that is the driver you need:

Solved: missing driver ACPI\ASD0001\2&DABA3FF&0 - HP Support Community - 5923696

Solved: Device ACPI\ASD0001\2&daba3ff&0 requires further installatio... - HP Support Community - 889...

Solved: acpi asd0001 unrecognized device - HP Support Community - 6116739

Solved: Missing Unknown device Driver ACPI\ASD0001\2&DABA3FF&1 - HP Support Community - 5265670

Solved: need drivers for hp 2000 ACPI\ASD0001\2 - HP Support Community - 4780295

Solved: Unknown item - Driver missing AmdAS4 - Error message ACPI/AS... - HP Support Community - 664...

I can go on with this all afternoon, but I believe this is enough proof of that being the correct driver.

The only other suggestion I can offer would be to try installing the W10 chipset driver directly from the AMD website which has this driver inside the file someplace.

Select the 1st fil listed under the W10 64 bit driver section.

970 Drivers

[Truman6]

Good day Paul 

The AMD ASD WB64A zip worked. I was told a different download sequence below and worked. I not sure if it the type of Laptop/computer.

1. Install the Driver Manually:
   • Unzip the downloaded file to a folder.
   • Open Device Manager.
   • Right-click the device showing the error (ACPI\ASD0001).
   • Select Update Driver > Browse my computer for drivers.
   • Point to the folder where you unzipped the driver.
   • Ensure "Include subfolders" is checked, then proceed with the installation.
   • Restart your system after installation.

 Thank You 

Eric

[Paul_Tikkanen]

You're very welcome, Eric.

Sorry, but I don't see anything different in the procedure I gave you to install the driver.

But glad that whatever you did this time worked.

Cheers,

Paul