Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion 13-an0380nd
Microsoft Windows 10 (64-bit)

Dear all,

 

I have a HDMI problem. Whenever i connect my laptop to a monitor or a tv through HDMI the connection is unstable. 

The screen is choppy. The sounds and image works perfectly fine most of the time, but after a couple of minutes the monitor / TV goes black and the sounds go off. After a couple of seconds the screen shows image and plays sounds again. This process repeats itself constantly.

 

I have tested this with multiple monitors and HDMI-cables, but the problem stays the same.

I already have updated all the drivers.

 

Thank you in advance,

 

Kind regards,

Jari 

2 REPLIES 2
HP Recommended

@Jari345678 

 

First thing I would do: Replace the HDMI cable, please try version 2.0 cable.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Dear Banhien,

 

Thank you for your reply.

 

I have already tried three different HDMI cables.

 

Kind regards,

Jari 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.