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‎11-13-2023 06:36 AM

HP Recommended
Product: HP ProBook 430 G8 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Hi,

I used Microsoft Intune to roll out Windows 11 23H2 to a small test group with no reported issues, so I then expanded the rollout to all HP Probook 430 G8 models in our org (50+ devices). 

 

Since the rollout, I've had multiple reports of the following graphical issues:

  • Flickering screen
  • When using multiple monitors, one of the screens is blurry.
  • When on a Microsoft Teams call, the screen goes black for a short period.

I'm assuming there is an issues in the display driver that is causing an issue with 23H2. Can anyone advise if this is a known issue, and what can be done about it?

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