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‎02-20-2021 01:05 PM

HP Recommended
Product: 15.6 notebook intel pentium N5000
Operating System: Microsoft Windows 10 (64-bit)

Before it shut down completely it had a HP screen pop up with some more stuff on it. It shut down before I could even read what it said. 

1 REPLY 1

‎02-24-2021 11:40 AM

HP Recommended

@Orionn44

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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