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darkwall12
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Message 1 of 2
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Using 3 external monitors

HP Recommended

Hi,
I cant find out any working solution to use 3 external monitiors on a HP PB 650 G5 plugged on a slim base ( https://store.hp.com/FranceStore/Merch/Product.aspx?id=D9Y32AA&opt=ABB&sel=ACC )

I have 3 Samsung 2233RZ ( With 1 DVI-I Dual each ).
2 of them are plugged into the 2 display port available on the base. The VGA wont work if display ports are used.
I tried to plug the third one into the built in HDMI port of the laptop but it will never be detected by the intel graphic panel.

Cpu is 8265U with integrated GPU 620 intel family. Drivers are up to dates.
I have disabled the laptop' screen to maybe help detecting the third monitor but doesnt help.
620 iGPU are compatible for 3 external monitors (2 DP + 1HDMI) so there is no reason it doesnt work right ?

Any idea how to ? This is a pain to struggle for basic stuff.
I've checked tons of stuff on the web, did not help as well.

Kind regards




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banhien
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Message 2 of 2
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HP Recommended

@darkwall12 

 

Please check available (support) options on the following document (page 6)

                https://www8.hp.com/h20195/v2/GetPDF.aspx/c06314750.pdf

 

Machine is compatible with the following newer dock too

                https://store.hp.com/au-en/default/hp-usb-c-dock-g5-5tw10aa.html

 

I tested the USB-C Gen 5 dock and I know it works for 3 external FHD monitors using 2 DP ports and 1 HDMI port on my machines which are HP Omen 15-dc0071tx, HP Envy x360 15-ee0047nr, Dell 2-in-1 13-7000 series and HP Elitebook 840 G5. 

 

I'm using USB-C  Gen 5 dock with my Elitebook 840 G5 right now and  they mate very well, a TRUE single cable solution. Please check the following information (page 5)

 

         https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

to get a right setup for your machine.

 

Regards.

 

 

BH
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