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HP Recommended
EliteBook 8460p
Microsoft Windows 10 (64-bit)

Hi,

I've recently updated my PC to Windows 10 but my fingerprint doesn't want to work, anyone know how to make it work ?

 I've already downloaded and installed all drivers that i could found but no one worked.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

What normally works for most folks is to use the W8.1 validity driver from your notebook's support page, and use the W10 HP client security manager to register your fingerprint.

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

What normally works for most folks is to use the W8.1 validity driver from your notebook's support page, and use the W10 HP client security manager to register your fingerprint.

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

HP Recommended

Thank You ! it worked!

HP Recommended

You're very welcome.

HP Recommended

I can't download driver fingerprint for windows 10 at the moment. Pls help me. Thanks so much.

HP Recommended

@Vanphu_ht91,

 

Welcome to the HP Support Community!

 

You can download all the drivers for your computer from the below link.

 

https://support.hp.com/in-en/drivers

 

If you are facing issues downloading the driver, please share the product number and the operating system you are using and I will send you the direct link to download the driver.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I am using Windows 10 professional on my HP 8460p. But I can't found driver fingerprint for it, pls send me driver fingerprint for Windows 10 on HP 8460p. Thanks so much!

HP Recommended

Thanks, it's worked with Windows Hello Fingerprint (HP security didn't work) but unstable. I hope HP will update this driver in the future!!!

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