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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Validity Fingerprint Windows 10

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03-03-2018 07:28 AM
Hi,
I've recently updated my PC to Windows 10 but my fingerprint doesn't want to work, anyone know how to make it work ?
I've already downloaded and installed all drivers that i could found but no one worked.
Solved! Go to Solution.
Accepted Solutions
03-03-2018 08:24 AM
Hi:
What normally works for most folks is to use the W8.1 validity driver from your notebook's support page, and use the W10 HP client security manager to register your fingerprint.
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe
HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.
03-03-2018 08:24 AM
Hi:
What normally works for most folks is to use the W8.1 validity driver from your notebook's support page, and use the W10 HP client security manager to register your fingerprint.
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe
HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.
08-08-2019 03:59 PM
Welcome to the HP Support Community!
You can download all the drivers for your computer from the below link.
https://support.hp.com/in-en/drivers
If you are facing issues downloading the driver, please share the product number and the operating system you are using and I will send you the direct link to download the driver.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee