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‎09-10-2019 08:46 PM

HP Recommended
Product: Pavillion x360
Operating System: Microsoft Windows 10 (64-bit)

this was what it was at firstthis was what it was at first

 

and it got worseand it got worse

 

So I have an HP Pavillion x360, model m3-u103dx. I had the device on my lap, with earbuds plugged in, and I leaned a bit forward to look at something but I guess my earbuds got in the way somehow? I'm not exactly sure what happened but I did hear a weird noise and when I looked, I saw vertical lines on the left side of my screen. I tried so many ways to fix it but nothing. Is my laptop fixable or will I need to buy a new one :((

1 REPLY 1

‎09-13-2019 11:11 AM

HP Recommended

Hi @kurisuo

 

Welcome to the HP Support Community. 

 

This looks like a hardware issue. I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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