Vertical blue and red lines even in bios

[Pnstater]

I have tried different things but can't get the blue and red vertical lines to go away.  The HP monitor is only 3 months old but they only gave me $79 to replace and I can't find a monitor for that price!! 

Lines stay in Bios mode.  Graphics card or driver was updated.

Any other ideas?

[sandytechy20]

@Pnstater

Welcome to the HP support community.

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.