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- Vertical lines on the windows screen 10 - HP Pavilion

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05-06-2020 03:39 AM
Hello Everyone..
I have a hp laptop Name HP PAVILION 15 AU620TX. Now My Issue Is that from some day.. Whenever i turned on my system. Everything works fine. But now after sometimes of using it I see vertical black lines on the border of screen on left side of windows. Firstly they are not visible but after sometimes they can be clearly visible. And after some times they become some colored lines which grow larger with time. And these lines are sometimes flickers. And too much bright light comes from the area where these lines comes. But after that if I turned off display then these lines got disappear..
Please help me to get rid of this problem.
Here black lines on the upper left. Side
And there is lot of bright light comes out at the edges of my screen..
05-13-2020 12:20 PM - edited 05-14-2020 12:56 PM
Hi @avi112
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
· When was the last time it worked without these issues?
· Have you updated Graphics and Chipset drivers?
· Have you checked the display on an external monitor?
Meanwhile, let’s try these steps to identify the problem:
I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting,
If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.
I'd suggest you Contact HP in your region regarding the service options for your computer
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
06-04-2020 11:17 AM
I remember everything was fine untill I start using kali linux on windows 10 as windows sublinux system.
I simply go to Microsoft store and install kali Linux. There I use some penetration tools and kali Linux frameworks and modules. After using it everything goes fine.
But after the day when I uninstall it. This things happens..
And one of the wierd thing is that these lines disappears when I switch of the screen. And after 30 Mins of switch on the screen these lines again comes..
I literally don't understand what happened.
Even I try to update my every driver, resetting the pc and updating the bios.. Everything I try..
And this issue doesn't appears in bios sometimes. But sometime it also appears in bios..
And I have checked that my screen has white corners at the edge of the display.. Maybe I think there is also an issue of screen bleeding or display cable.
Please help me.. What should I do.. I am totally stuck in this situation..