• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-04-2022 11:19 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (3S9N7AV)

Hi everyone,
I bought a new HP laptop but it seems that the monitor is not running at its maximum refresh rate, which is 144 Hz (the specific model is Victus 16-D003nl, which features a rtx 3060 and a Intel i5 11400h). I tried to change that refresh rate in the Windows 11 Settings, but the only possibilities were 60Hz and 40 Hz. I also tryed updating both the Nvidia and Intel graphics drivers, but with no success.
Thanks in advance for your help  🙂

1 person had the same question
1 REPLY 1

‎10-04-2022 11:56 AM

HP Recommended

@allora_questo1 

 

I can't find its specs but it should be very close to the following machine

 

       Victus by HP Laptop 16-d0003TX       (same machine, different country/region)

 

which shows it has  40.9 cm (16.1") diagonal, FHD (1920 x 1080), IPS, micro-edge, anti-glare, 250 nits, 45% NTSC (default 60Hz).  It won't allow you to run higher refresh rate. But please check to see what does it actual see as shown on my machine:

 

         144Hz.png

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.