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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎05-05-2021 07:30 PM - edited ‎05-05-2021 07:34 PM

HP Recommended
Product: HP Pavilion dv7 5CH13906BX
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Does anyone knows what can be a compatible video card for this model?

 

Please let me know

2 REPLIES 2

‎05-05-2021 11:27 PM

HP Recommended

@Fancois 

 

Normally  we can NOT install/replace video card for nearly 99% or normal consumer laptops. dv7 5CH13906BX is an invalid model/product. What is it ?  Please use the following way to find out the model/product of your machine


            https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n).


Regards.

BH
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‎05-10-2021 02:45 PM

HP Recommended

Hello,

This is the model:

HP Pavilion dv7t-6100 CTO Quad Edition Entertainment Notebook PC

I was told by a tech that the video card is imbedded on the Motherboard, Is that true?

 

Can you please confirm?

 

Thank you 

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