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‎02-06-2024 01:34 PM

HP Recommended
Product: HP Notebook 15-dy1731ms
Operating System: Microsoft Windows 11

Video Memory WARNING indicated when run HP PC Hardware Diagnostic on startup.  Laptop screen often blanks when move mouse or use touchpad and don't know if related. 

Reset the laptop as new PC and updated BIOS and Windows, still get the WARNING on diagnostic, all other extensive tests pass.  Can find no documentation on that error message.

Any ideas?

Thank you.

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