04-20-2017 07:31 PM - last edited on 04-22-2017 12:31 PM by danny-r
product number: F9J15UA#ABA
When running the component test -video - color palette through the diagnostic tool by pressing "ESC" when rebooting the laptop I get a failure:
Failure ID 94Q2L4-7728KI-XD7V7G-Q2C803
When doing the interactive part it gives the failure message above. That is the color blue!
What is wrong?
Solved! Go to Solution.
04-20-2017 10:51 PM
AMD graphic chip is on die with AMD processor integrated with the board
If that has failed, then you've to go for board replacement. I'll suggest you get it checked by board level technician